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Learn How to Reserve Classes or Time at the Y.

 

To ensure your health and safety, we’ve launched a new online booking system to help you reserve your spot in group fitness classes ahead of time. Watch the video below to learn how to do this — don’t worry, it’s easy!

Please know that only active members can reserve classes. Are you an active member but still can’t book online? Please call or email our contact centre at 604-939-9622 ext. 5 or email us at information.request@gv.ymca.ca for account support.

 

How to Reserve Classes or Time at the YMCA On Our Website

 

 

How to Reserve Classes at the YMCA on the YMCA of Greater Vancouver Fitness App

 

 

Ready to reserve group fitness classes?

 

Book Your Visit at the Robert Lee YMCA

Book Your Visit at the Tong Louie Family YMCA

 

You can also download the app from Google Play or the Apple App Store.

 

Advance Booking Window & Overnight Blackout Period

 

Reservations can be made up to three days in advance, starting at 6 a.m. daily. For example, a Thursday class can be reserved as early as 6 a.m. on the Monday prior. The reservation system is closed nightly between 11 p.m. and 6 a.m. 

 

Cancellations

 

Please ensure that you cancel your booking if you cannot make it to the YMCA. The minimum amount of time to cancel is three hours in advance. If you cancel fewer than three hours before a class start time, it will count towards your no-show total. You will also not be able to book another time slot that day.

Please note that classes cannot be cancelled during the overnight blackout period. As an example, cancellations for a class starting at 9 a.m. must be completed before the system closure at 11 p.m. the day prior.

 

No-Show Policy

 

If you miss your booking or do not cancel more than three hours before your time slot three times, your advance booking privileges will be deactivated for two weeks. For those members who are not able to book in advance, the YMCA will offer a standby option.